How Admiralty Lodge went cloud-first without the legacy cost

Customer Profile

Admiralty Lodge, a 5-star motel, has 18 luxurious beachfront apartments overlooking Mercury Bay and Buffalo Beach in Whitianga, New Zealand. It is the only Qualmark-rated Five Star Motel in Whitianga and the Coromandel Peninsula. Admiralty is a winner of the TripAdvisor Certificate of Excellence for consistently achieving outstanding traveler reviews on TripAdvisor. Additionally, the motel is perfect for both sightseers and adventurers, as it is a short drive away from Cathedral Cove, which is a haven for sea kayaking, and the natural spa experience of Hot Water Beach.

Search for a Technology

Admiralty Lodge’s owner, Ambuj, a hospitality industry veteran with over three decades of experience, realized the need for a cloud-based hotel management system for his motel. He did not want any legacy Property Management System (PMS) that came with bulky servers and exorbitant costs.

After a lot of research, he came across Yanolja Cloud’s hospitality management solutions subsidiary and chose YCS Absolute, YCS’s cloud-based PMS. He realized that it was not only feature-rich and top-notch, but also perfect for a small motel like Admiralty. Backed by Amazon Web Services (AWS), YCS Absolute scored higher than other property management systems available in the market in terms of features, price, and robustness of the system. The 24x7 online support was also a major plus point.

The Solution

Admiralty Lodge found YCS to be an extremely robust system and was especially impressed by the fact that online customer service was available 24/7. YCS’s property management system can be accessed centrally through one single platform without incurring costs for additional software licenses. It manages all the resources dynamically depending on the motel’s activities, which makes it easier for them to manage operations.

YCS’s solutions, being hosted on AWS, are extremely versatile and have comprehensive reporting capabilities. The motel also uses YCS Centrix, YCS’s online hotel channel management system, with which it can easily connect and distribute online room inventories. This has enabled them to control rates and distribute inventory from a single dashboard while being connected to global channels. The software ensures that allocations to various online channels are facilitated in real time, eliminating all sorts of rate parity and double-booking issues.

Further, YCS’s property management system requires minimal staff training and is user-friendly, saving a lot of time and reducing manual dependency.

Final Words

Admiralty Lodge has implemented YCS Absolute and YCS Centrix at its property. Furthermore, Bailey’s at the Beach, the oldest motel in Whitianga, New Zealand, has utilized YCS Absolute after it was acquired by Admiralty Lodge. Lastly, the hospitality group has also started a restaurant, which leverages YCS’s restaurant POS system.