How Sojourn Guest House cut costs and complexity

Profile

Sojourn Guest House is an impressive property located in Pandah Indah, Kuala Lumpur, with a mix of modern amenities and cultural traditions. In this outstanding property, featuring an idyllic atmosphere and pleasant surroundings, you will find a dedicated staff that will take care of your enthralling and enjoyable stay.

The Challenge

The major challenge that Sojourn Guest House faced before shifting to YCS Absolute – online hotel management software was related to the high upfront investment cost of using software and maintaining servers, as well as managing divergent extranets manually. Reservations were made only at the remote reservation office and at the in-house desk.

The Solution

From the beginning, Sojourn management was clear that they wanted to use only highly efficacious systems and software. After conducting thorough research among the available options for property management software for hotels, YCS Absolute seemed to stand out clearly for various reasons. The response and follow-up from the YCS team before and after implementing the software was truly an amazing experience for Sojourn management.

The Result

After adopting YCS Absolute for their guest house, the time required to train new employees on how to use the PMS was substantially reduced, as the majority of the functions are very user-friendly and easy to understand. The software is lean, reliable, and also offers significant cost benefits when compared to other PMS solutions. Moreover, YCS Absolute made it very easy for Sojourn to work with major OTAs by synchronizing their rates and availability with them.