About integration

Deliver Omnichannel Guest Communication with Infobip.

Key Benefits:

• Reach guests through multiple communication channels.
• Automate reservation updates and notifications.
• Improve guest engagement.
• Increase message delivery reliability.
• Reduce operational workload.
• Enhance the guest experience.

Features:

• Automated SMS notifications.
• Omnichannel messaging support.
• Reservation-based automation.
• Two-way messaging capabilities.
• Global message delivery.
• Real-time communication synchronization.

About Infobip

Infobip is a global cloud communications platform offering SMS, WhatsApp, email, voice, and conversational messaging. Integration with YCS enables hotels to automate guest communication across multiple channels from a single platform.